Answers to Frequently-Asked Questions (FAQs) about Erwinaze® (asparaginase Erwinia chrysanthemi)

My child just received treatment with Erwinaze. Will s/he be safe?

We appreciate that you may have questions or concerns about how this situation may affect your child’s care. Jazz recommends you speak to your child’s treating healthcare provider about your child’s personal treatment situation. Your healthcare provider is the most qualified person to answer questions about patient treatment plans.

What will happen to my child if his/her treatment is interrupted, or stopped?

We appreciate that you may have questions or concerns about how this situation may affect your child’s care. Jazz recommends you speak to your child’s treating healthcare provider about your child’s personal treatment situation. Your healthcare provider is the most qualified person to answer questions about patient treatment plans.

Where can I go for more information?

We appreciate that you may have questions or concerns about how this situation may affect your child’s care. Jazz recommends you speak to your child’s treating healthcare provider about your child’s personal treatment situation. Your healthcare provider is the most qualified person to answer questions about patient treatment plans.

My physician is unaware of this supply issue. What should I do?

We have been informing healthcare providers of our supply situation. For more information, please refer your healthcare provider to Jazz Medical Information at 1-800-520-5568 or to this website.

When will new inventory be available?

The manufacturing of Erwinaze is time-intensive, taking 9 months from the start of the manufacturing process to the filling and final release of vials. We are working to provide the next batch as soon as possible.

We will do everything we can to keep families and caregivers updated via this website.

What other treatment options are available to my child?

We appreciate that you may have questions or concerns about how this situation may affect your child’s care, but we cannot answer any questions about your child’s personal treatment situation. For more information, Jazz recommends you speak to your child’s treating healthcare professional, who is the most qualified person to answer questions about patient treatment plans.

What is the status of Erwinaze supply in other countries? Is this only a problem in the US?

The availability of Erwinaze supply varies in each country depending on inventory, demand, regulatory practices, and distribution practices.